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FAQs

General Questions

Anyone residing in Burke, Virginia, or nearby areas seeking adult primary care can access our services. We welcome patients managing chronic conditions or seeking ongoing preventive care.

We combine compassionate in-person care with advanced technology for real-time health monitoring and patient education. Our focus is on proactive, patient-centered care with easy access both locally and virtually.

Telehealth & RPM

After registration, devices are shipped directly to your home with clear setup instructions. Our care team provides support via video calls or in-person assistance if needed to ensure easy use.

Our care team monitors data continuously. If a reading is missed or abnormal, a nurse contacts you promptly to provide support and maintain care continuity.

Patient Experience

Patients can use our secure Smart Patient Portal and Mobile App to view appointments, vitals, medication reminders, and communicate directly with care coordinators.

Absolutely. PrevHealth follows strict HIPAA guidelines with end-to-end encryption and secure storage to protect your medical information.

Yes, our care team provides medication reminders, custom health education content, and ongoing support to empower your wellbeing.

Billing & Insurance

Yes, we are fully compliant with CMS guidelines and accept Medicare, Medicaid, and several private insurance plans.

CPT codes are standardized billing codes for medical procedures. Our RPM and CCM services are billed under approved CMS codes such as 99453, 99457, 99458, 99490, and 99439.

Depending on your care plan and services used, some RPM and CCM services may incur monthly billing. We always provide transparency in cost and billing schedules.

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